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Payment Security

Pay for Purchase

Zero hidden charges when you purchase on HerbTib. All items prices are final and inclusive all taxes. The price you see on the product page is exactly product price you have to pay. You have pay shipping charges extra. Shipping Charges not included in products prices.

You can use Credit cards/Debit cards, Internet Banking to purchase.

Order not Complete & Deducted Amount

Please check your bank/credit card account first and ensure that your account has been debited. If your amount has debited after a payment failure, it is normally come back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details.

If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:

Net Banking 2-4 business days

Debit Card 5-7 business days

Credit Card 7-21 business days

Return & Refund

Once your request for cancellation is received and successfully processed, we will initiate the refund. Usually, for prepaid orders, it takes 2-5 business days for the amount to reflect in your bank account.